Offering quality product is our top mission. We will accept return or exchange of any purchased item within 30 days from the date you received the item, as long as it is not used, and in the original box or packaging. Please retain the original receipt for verification. THERE WILL BE NO QUESTION ASKED. We do request for you to drop by our warehouse showroom with the item for return or exchange. For normal mail delivery, we are not liable if it's lost or damage during delivery.